Effective Date: 22nd August, 2026
Last Updated: 22nd August, 2026
Company Name: Winjims Fashion Collection Limited
Website: https://www.winjimsfc.winjimsgroup.com
1. Introduction
Winjims Fashion Collection Limited (“we,” “our,” “us,” or “the Company”) operates the e-commerce platform URL https://www.winjimsfc.winjimsgroup.com (the “Website”). We are committed to protecting the privacy, confidentiality, and security of our customers’ and visitors’ personal data.
This Privacy Policy explains how we collect, use, disclose, retain, protect, and delete your personal information when you browse our website, create an account, purchase fashion items, or otherwise interact with our services.
By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.
2. Information We Collect
To process your orders and provide a seamless shopping experience through our WooCommerce platform, we collect several categories of information:
A. Personal Identification & Contact Information
Full name
Billing address and shipping/delivery address
Email address
Phone number(s)
B. Account & Profile Details
Username and encrypted (hashed) password
Order history, saved items/wishlists, and shopping preferences
Customer service inquiries and correspondence records
C. Payment and Transaction Data
Purchase history, items ordered, size/color choices, order totals, and invoice records.
Payment Security: Payments are processed directly through secure, third-party payment gateways (e.g., Paystack, Flutterwave, or bank transfer processors). We do not store your full debit/credit card numbers or CVV codes on our servers.
D. Technical, Log, and Cookie Data
IP address, browser type, operating system, and device information.
WooCommerce session tokens (e.g., items kept in your shopping cart, checkout state, recently viewed products).
Browsing behavior and interaction logs through standard analytics cookies.
3. Legal Grounds for Processing
We process your personal data under the following legal frameworks (including the Nigeria Data Protection Act [NDPA] and applicable international standards):
Performance of a Contract: Processing is necessary to fulfill your purchases, deliver products, and manage your account.
Consent: Where you have explicitly opted in to receive promotional emails, newsletters, or marketing communications.
Legal Obligations: Retaining transaction records, invoices, and audit logs to comply with tax, statutory, and financial reporting laws.
Legitimate Interests: Enhancing website security, preventing fraudulent transactions, and optimizing store functionality.
4. How We Use Your Information
We use collected information solely for legitimate business operations:
Order Processing & Fulfillment: To process transactions, pack orders, calculate shipping rates, and arrange logistics/courier delivery.
Customer Support: To notify you of order statuses, track deliveries, process returns, and resolve technical or order issues.
Store Optimization: To maintain cart persistence, optimize checkout workflows, and personalize product recommendations.
Security & Fraud Prevention: To verify identities, detect malicious activity, and secure checkout endpoints.
Direct Marketing (Optional): To send product launches, discounts, and special offers if you have opted in. You may opt out at any time.
5. Cookies and WooCommerce Session Tracking
Our store utilizes cookies and local storage to provide core e-commerce functions:
| Cookie Type | Purpose | Duration |
Session Cookies (woocommerce_cart_hash, woocommerce_items_in_cart) | Helps WooCommerce track cart items and determine when cart data changes. | Session / Temporary |
Persistence Cookie (wp_woocommerce_session_) | Contains a unique code for each customer to locate cart data in the database. | 2 Days |
| Authentication Cookies | Keeps registered users logged into their accounts. | Session / Persistent |
| Analytics Cookies | Measures website traffic patterns and performance anonymously. | Varies by provider |
You can manage or disable cookies via your browser settings, though disabling functional cookies may impair shopping cart and checkout features.
6. Data Sharing and Third-Party Disclosures
We do not sell, rent, or trade your personal data. We disclose your information strictly to trusted third parties on a need-to-know basis:
Logistics & Delivery Partners: Courier and dispatch companies handling the physical delivery of your fashion orders (name, shipping address, and phone number).
Payment Processors: PCI-DSS-compliant payment gateways facilitating secure transactions.
Technical & Hosting Providers: Web hosting, database maintenance, and email delivery service providers.
Law Enforcement & Regulatory Authorities: Only when mandated by valid legal processes, court orders, or applicable regulations.
All third-party service providers are contractually obligated to process your data securely and in full accordance with applicable privacy laws.
7. Data Protection & Security Measures
We implement robust administrative, technical, and physical security measures to safeguard your personal data:
SSL/TLS Encryption: All communications and checkout transactions across the Website are encrypted using HTTPS protocols.
Access Control: Restricted internal access to customer databases, protected by multi-factor authentication (MFA) and role-based permissions.
Database & Server Hardening: Regular security patching, automated backups, and firewall protection against unauthorized access or data leaks.
Password Hashing: Passwords stored in our database are irreversibly hashed and never stored in plain text.
8. Data Retention Policy
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:
Active Accounts: Maintained as long as your account remains open and active.
Order & Financial Records: Retained for a minimum period (typically 5–7 years) to satisfy legal, tax, accounting, and dispute-resolution requirements.
Inactive Carts & Sessions: Cleared automatically by our WooCommerce system on a recurring schedule.
9. Your Privacy Rights
Depending on applicable data protection laws, you possess the following rights regarding your personal information:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Update or correct incomplete, outdated, or inaccurate personal information.
Right to Object/Opt-Out: Unsubscribe from promotional emails via the “Unsubscribe” link or withdraw consent for non-essential processing.
Right to Restrict Processing: Request limitation of data processing under specific conditions.
Right to Data Portability: Request transfer of your data in a structured, machine-readable format.
Right to Deletion (Right to be Forgotten): Request the permanent erasure of your personal data and account records (detailed below).
10. Data & Account Deletion Policy (Right to Erasure)
You have the right to request the complete deletion of your customer account and personal data from our systems.
A. How to Request Deletion
To request the deletion of your account and personal data, submit your request through any of the following methods:
Email Request: Send an email from your registered account email to support@winjimsfc.winjimsgroup.comwith the subject line:
"Data Deletion Request - [Your Full Name]".Account Dashboard: Log in to your account, navigate to My Account > Account Settings, and select the “Request Account Deletion” option (if enabled).
B. Verification Process
To protect your privacy and prevent unauthorized deletion, we will verify your identity (e.g., via a confirmation link sent to your registered email address) before executing the request.
C. Execution and Erasure Scope
Upon verification, we will process your deletion request within 30 business days through the following actions:
Deleting your user account, login credentials, and saved addresses.
Anonymizing or deleting historical personal data linked to your orders via WooCommerce data sanitization tools.
Removing your email from all marketing and promotional lists.
D. Legal and Statutory Exceptions
Please note that certain data may be exempt from immediate deletion:
Invoices, receipts, and financial transaction records required by law to be retained for statutory tax and audit purposes.
Data necessary to resolve open disputes, chargebacks, or enforce our Terms of Service.
In such cases, remaining records will be securely archived and isolated from any further operational processing.
11. Children’s Privacy
Our Website is not directed at children under the age of 18 (or the legal age of majority in your jurisdiction). We do not knowingly collect personal data from minors. If we discover that a minor has provided us with personal data without parental consent, we will promptly delete that information from our records.
12. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy periodically to reflect changes in our practices, platform features, or legal requirements. Updated versions will be posted on this page with an updated “Last Updated” date. Continued use of our Website following any changes signifies your acceptance of the revised terms.
13. Contact Information & Data Protection Officer
If you have questions, inquiries, complaints, or wish to exercise your data rights or request data deletion, please contact our team:
Company: Winjims Fashion Collection Limited
Email: support@winjimsfc.winjimsgroup.com, support@winjimsgroup.com
Phone: (+44)-7460-029557, (+234)-706-248-6355
Mailing/Physical Address: Along Abuja-Keffi Expressway, FCT Abuja
Attention: Data Protection Officer / Privacy Team